Professional Services

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Recognized as best-in-class within the industry, Professional Services at Roche Diagnostics is an expert partner that provides a range of high-value services to customers in the lab. Its three groups of specialized professionals:

  • Instrument Field Services installs, maintains and repairs Roche Diagnostics instrumentation and equipment on-site.
  • Field Application Support assists customers in setting up instruments, optimizing workflow, upgrading menu portfolio or performing on the job training.
  • The Roche Diagnostics Australia National Support Center delivers technical telephone support for Roche Diagnostics instrumentation, applications or IT. The group also provides customers with standard and specialized operator training. 
    National Support Center Enquiry Line: 1800 645 619